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NetSuite Support> |
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Our NetSuite support services take support to the next level. Purchased in pre-paid blocks of hours, our services include:
> Dedicated support person. We allocate a dedicated support person that you use for the duration of your contract. This is important because they become intimate with your business and operations making resolution quick and easy.
> Implementation level. Most vendors outsource their support centers off shore and not only is communication a problem, the answers are normally "canned" and probably not applicable to your situation. Our support staff are implementation-trained, which means we ensure quality individuals that can think out of the box.
> Buy as much or little as you want. Vendor support tends to be very expensive. Up to 30% of your license fee. NetSuite vendor support is no exception. With our support, you can use it as much or as little as you want since its pre-purchased in blocks of hours. |
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